After the devastating earthquake and massive tsunami hit Aceh on 26th December 2004, Serambi Indonesia - the only daily newspaper in Aceh lost 60 out of a total of 180 employees it had. The public telecommunication infrastructure was completely paralysed, cutting off Aceh province from the rest of the world.
Fortunately, Serambi Indonesia has been using VSAT (very small aperture terminal) satellite system in both Banda Aceh dan Lhokesumawe, operated by Telesindo Mulia. The VSAT at its Lhokesumawe branch was still intact and operational.
Serambi’s founding editor, Mr. Syamsul Kahar requested to Telesindo Mulia to reconfigure its VSAT at Lhokesumawe branch for Internet access. The reconfiguration was done shortly after at Telesindo’s network hub in Jakarta. Telesindo provided free Internet access to Serambi Indonesia via satellite during this period.
Even though Serambi Indonesia was forced to stop its daily newspaper publication, its on-line website http://serambinews.com remains operational and kept up-to-date. It managed to continue its publication 4 days later by putting up pages in Kompas national newspaper. Mr. Adrizone Zubir, Serambi IT manager expressed its gratitude to Telesindo for making it possible for Serambi Indonesia to resume its publication. It is at the forefront of the disaster and with the VSAT system, Serambi Indonesia is able to continuously feed the world with the latest news in Aceh.
(See related news on Serambi Indonesia from Wall Street Journal : http://online.wsj.com/article_email/0,,SB110478101512515545-IRjfoNllaV4m5uraHuGaamFm4,00.html )