Our VSAT sevice comes with a flat monthly service rate for each installed site, irrespective of where the VSAT unit is installed. The terms and conditions of the VSAT service are specified in a standard service contract agreement. A typical agreement has a contract period of at least two years and may be extended for a longer period.
Since the monthly rate is independent of traffic volume or duration of the usage, our Customers benefit from having a fixed monthly communication costs. Customers do not need to purchase the remote VSAT unit. We provide the entire VSAT system including the Indoor Unit and the Outdoor unit that is ready to be linked to the Customer Premise Equipment (CPE).
As part of the service contract, we provide the support and maintenance on the VSAT system throughout the duration of the contract, which include spare parts and manpower.